Whatever the need from FEED phase of a project to new operating conditions of an existing plant, Fives' teams can support the customer to achieve their ultimate solution with our equipment. We offer a large range of strong engineering skills and benefit from Fives R&D on design and simulation software and new product developments.
Our expert teams can go on site to guide and support our customers while finalizing the installation. They can check the equipment and validate that it has been set up correctly in terms of performance and safety. Our teams can provide insightful advise for our customers in order to help them get the best out of their entire installation.
Fives shares its know-how through its participation in international standards for equipment, such as ALPEMA of which Fives is a founding member, and in collaboration with well-known universities or industrial and scientific communities. Fives also provides training to promote equipment technology, and good practices from engineering to site operation.
When our technicians are on site, their goal is not only to intervene on the pump but also to train the operating teams with whom they work. Sharing their know-how is fundamentally part of their work. Our trained customers are then able to ensure a smooth running of the pump on their own and are able to improve the operating conditions by themselves.
Fives Cryogenics | Energy benefits from the expertise of its three manufacturing and assembly workshops in France, Switzerland and China to propose the most effective solutions for the client’s benefit.
Beyond the supply of cryogenic pumps, Fives offers "complete solutions" contracts. Our packaged solutions include the provision of pumps, the start-up, warranty extensions and all that is needed to ensure peace of mind for our customer in the following years. Opting for a complete solution is the best way to ensure an optimized, long-term functioning of the pump.
Fives also provides a wide range of training that suits your needs to the best, whether you are in engineering or in production. Teaching theories and practices, our experts are not only teachers but mainly highly skilled people with large know-how and experience. We also provide, upon request, tailor-made training.
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Information on data processing
As a data processor, FIVES implements personal data processing when managing your contact request. The data collected are required for this processing and are retained, unless you object, for a period of 6 months from the last contact between you and FIVES. If the information is incomplete, FIVES will not be able to respond to your contact.
The data collected are exclusively for the use of FIVES departments.
Pursuant to current legislation, you have the right to request access to data concerning you, their correction, deletion and portability, as well as a right of limitation over processing of your data.
These rights can be exercised by email to DPO@fivesgroup.com or by post to the Data Protection Officer at the following address: FIVES, 3 Rue Drouot, 75009 Paris, accompanied by a copy of an identity document.
In case of a dispute involving processing of your personal data, you have the right to make a complaint to the French Data Protection Agency (CNIL).
To find out more about our personal data protection policy click here